About Us
Our Values
We were founded with a strong belief in the guiding principle of “do unto others as you would have them do unto you.” To this day, those are words we live by. It is a credo that informs every decision. Our staff and leadership are dedicated to putting people first. We treat all of our residents with the respect, dignity, and compassion they deserve.
Core Pillars
Compassionate Clinical Care
No two people are alike, and our treatment and care plan for each resident is just as unique. Compassionate clinical care means your loved one will be cared for by highly trained nursing staff who provide patient-centered attention at all times. We understand there is a difference between managing one’s care in a clinical versus a community setting and we are committed to developing a care plan that is right for each resident.
Nutritious Meals
We recognize the importance of food and how it impacts the quality of life not only as sustenance but as a pleasurable and social activity as well. At our homes, you will find menus that feature regional favorites, made with the highest quality ingredients to provide meals that are nutritious and delicious. It’s food our residents look forward to enjoying!
Enriching Lives
We are dedicated to providing the finest care possible to each of our residents. That means nurturing the body, mind and spirit. We achieve this through our imaginative and engaging life enrichment programs that are tailor-made to serve the individual needs and interests of residents in each of our facilities. It is our way of creating a healthy and happy community where residents not only live, but belong.
Valued Employees
The heart of a healthcare worker is a little different from the rest. We have always known it and every day we experience it. Our team members are dedicated beyond comparison and every day, prioritize the health, well-being, and happiness of every person in their care. We work hard to make sure our team members know how much they are appreciated. From car giveaways–yes, cars–to generous compensation plans and frequent recognition, our healthcare staff understands we’ve never taken their dedication for granted, and never will.
Unparalleled Cleanliness
There is nothing more important in today’s world than the cleanliness of a nursing home. At every home, you will see our commitment to cleanliness isn’t anything new. It is in our DNA. The White Glove Program begins with rigorous training and adherence to high standards that ensure a clean environment in every sense of the word. Our White Glove surveyors visit twice a year to provide training to our staff and ensure our high cleaning standards are maintained.
We take cleaning and disinfection seriously.
To continue our high standard of clean and healthy, we have partnered with MasVida Health Care Solutions and their MViP Program.
As we all know the fight again germs has never been more important. This is why we educate and empower our staff to create the most robust infection prevention and cleaning processes. As a company, we have committed to only use sustainability and environmentally responsible products and partners (like MasVida) who share the same values.
Meet the Team
Ludwig Indoko
Administrator
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Ludwig Indoko
Administrator
Great Plains staff member since 2023; Ludwig has worked in the Healthcare field for over two decades and began his LNFA career in 2022. His favorite part of serving here is the TEAMWORKING enthusiasm and compelling support unselfishly expressed by staff serving this Great Community called Great Plains.
Jessica Aaron
DON
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Jessica Aaron
DON
Great Plains staff member since 2024; She has been a RN since 2016 and prior to coming to Great Plains Nursing and Rehab, she was a Flight Nurse at Apollo Medflight and Trauma Nurse at NWTH. Her favorite part of her career at Great Plains is building relationships and meaningful connections with her residents and their families while making changes in healthcare to provide them with the best care possible.
Amanda Banuelos
ADON
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Amanda Banuelos
ADON
Great Plains staff member since 2018; She plans and executes our Infection Control and Prevention program daily while providing routine education for staff regarding activities of daily living. Amanda is striving to become an RN, and her favorite part of her job is receiving warm morning hugs from our residents.
Hannah Houser
DOR
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Hannah Houser
DOR
Hannah joined Great Plains as a speech-language pathologist (SLP) in 2022 and has served as Director of Rehabilitation since 2023. Before becoming an SLP, she worked for six years in adult education. As an SLP, she has worked in skilled nursing facilities, outpatient clinics, and in public schools. Hannah’s favorite part of working at Great Plains are the residents and finding ways to bring them a little bit of joy each day.
Amber Malone
Licensed Social Worker
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Amber Malone
Licensed Social Worker
Great Plains staff member since 2019; licensed social worker since 2016; specializes in assisting people with dementia and mental illness.
Clarissa Flores
Director of Activities
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Clarissa Flores
Director of Activities
Great Plains staff member since 2021; Clarissa specializes in dementia centered activities as well as other special needs. She came to Great Plains with 5 years of previous Activities experience, having worked in a memory care unit in San Antonio in addition to experience as a medication aid. She enjoys talking to residents, listening to their story, and learning about their lives. Clarissa loves making a positive difference in the lives of our residents and their families.
Isabel Gutierrez
Director of Food Service and Nutrition
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Isabel Gutierrez
Director of Food Service and Nutrition
Isabel has been our Director of Food and Nutrition for 1 year. She brings with her 18 years of food service experience – with all of it being from here at Great Plains! Her favorite part of her job is “making the residents happy.” She was always told, “You don’t work a day in your life if you love what you do!”
Ashley Blue
HRC
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Ashley Blue
HRC
Ashley has been a Great Plains staff member since 2009. She coordinates staff development, maintains accurate health records, ensures medical equipment is working as expected and maintains a revolving inventory of nursing supplies. Ashley loves her work family and the fact that she stays very busy!
Jennifer Roybal
BOM
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Jennifer Roybal
BOM
Jennifer began working as the BOM at Great Plains in March of 2021, having transferred from sister facility, Georgia Manor. She maintains proper billing procedures for insurance and private payors. Jennifer has over 20 years of skilled nursing facility experience, with most of those years serving as the Business Office Manager. Jennifer loves helping our residents receive and keep their Medicaid benefits.
Charles Waechter
Director of Maintenance
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Charles Waechter
Director of Maintenance
Charlie has been serving Great Plains since 2007. He ensures that our facility systems are in compliance with both state and federal guidelines. He loves serving all of our residents and the employees who call Great Plains “home”.
Gracie Zubia
Director of Environmental Services
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Gracie Zubia
Director of Environmental Services
Great Plains staff member since 1995; supervises the facility’s housekeeping and laundry services with continuous high scores in the facility’s annual White Glove Inspection.
Connect With Us.
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Customer Care Line
Our skilled care team continually seeks ways to improve the quality of care we offer our residents. As a resident or family member, please feel free to contact our customer care line at any time to express concerns, offer advice, or seek assistance with a problem you may have. Your call can be anonymous, and all concerns are reviewed by our customer care team and followed-up on.
866.391.6123
Long-Term Care Ombudsman
A long-term care ombudsman helps residents of a nursing facility and residents of an assisted living facility resolve complaints. Help provided by an ombudsman is confidential and free of charge. To speak with an ombudsman, a person may call the toll-free number 1-800-252-2412.